Customer Service Representative

Sutherland Global Services - Egypt (Alexandria)

Job Category     

Call Center, Customer Service

- Excellent command of English is a must .

- Any other languages will be an asset

 

Description     

The Customer Service Representative uses effective communications and selling skills as well as use appropriate support tools to resolve customer requests in a timely fashion, professionally guiding members through steps to resolve billing and sales problems and issues. The Agent is responsible to ensure that customer expectations are met and are in line with clients policies, practices and procedures.

Qualifications    

 Flexibility to work anytime during the 24 hours. Ability to work under pressure. Willing to relocate to Alexandria.

Gender             Any

Experience     0 – New Graduate Years.

Compensations   

  - Medical Insurance - Transportation: door to door from 08:00pm till 07:00am. - Fast &  growing career path.

Salary (L.E.)     1500 - 2500 

Job Contact Info.   

  recruitmentegypt@sutherlandglobal.com